Welcome to FlyVyn. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree, you may not use our services.

1. Definitions

• “Company,” “We,” “Us,” or “Our” refers to FlyVyn.
• “You” or “Client” refers to any visitor or customer engaging with FlyVyn’s services.
• “Website” refers to flyvyn.com.
• “Services” refers to the marketing, automation, and consulting solutions offered by FlyVyn, as outlined in individual service agreements.
• “Agreement” refers to the contract entered into between FlyVyn and the Client for specific services.
• “Confidential Information” refers to any proprietary or non-public business information exchanged between the parties.

2. Price, Payment, and Service Provision

2.1 Customized Services: The services provided by FlyVyn will vary based on client requirements. The exact scope of work, pricing, and terms will be outlined in a separate service agreement, which must be agreed upon before work begins.

2.2 Payment Terms: Payments are due as per the agreed schedule in the service contract. Late payments may result in service suspension until outstanding amounts are cleared.

2.3 Changes to Services: FlyVyn may adjust service offerings or pricing. However, any changes will not affect existing agreements, and prior commitments will be honored.

2.4 Additional Services: If you request additional services beyond the initial agreement, new pricing and terms will be outlined and must be agreed upon before execution.

3. Refund Policy

3.1 Our Guarantee: If you do not see measurable results within 12 weeks, you may be eligible for a refund. The exact terms and conditions of this guarantee, including what qualifies as “measurable results,” will be outlined in the service agreement.

3.2 Refund Request Process:

• Refund requests must be submitted in writing to info@flyvyn.com along with supporting evidence.
• Requests will be reviewed, and eligible refunds will be processed within 14 business days.

3.3 Exclusions: Refunds do not apply to general consultations or advisory services where no outcome-based guarantee has been provided.

4. Disclaimers

4.1 Third-Party Tools: We may use third-party software or tools (such as IClosed’s calendar form) to collect client information. We do not control or assume liability for third-party services.

4.2 Website Content: All content provided on the website is for informational purposes only. We are not liable for inaccuracies or errors.

5. Confidential Information and Intellectual Property Rights

5.1 Ownership: Any strategies, designs, marketing materials, or intellectual property developed by FlyVyn remain our sole property unless explicitly transferred in a written agreement.

5.2 Confidentiality: Both parties agree not to disclose or misuse proprietary or sensitive business information exchanged during service delivery.

6. Indemnity

6.1 You agree to indemnify and hold FlyVyn harmless from any claims, liabilities, or damages arising from:

• Misuse of our services.
• Breach of these Terms.
• Any legal disputes resulting from actions taken based on our recommendations.

7. System Security & Acceptable Use

7.1 Prohibited Activities: You may not attempt to interfere with or compromise the security of our website, including but not limited to:

• Unauthorized access to restricted areas.
• Attempting to extract data from our systems.
• Using bots or automation to manipulate website functionality.

7.2 Compliance: You agree to use FlyVyn’s services ethically and in compliance with all applicable laws.

8. Miscellaneous Provisions

8.1 Modifications: FlyVyn reserves the right to update these Terms at any time. Continued use of our services constitutes acceptance of the latest version.

8.2 Governing Law: These Terms are governed by the laws of Texas, United States of America. Any disputes will be resolved in courts within that jurisdiction.

8.3 Contact Information: For any inquiries regarding these Terms, contact us at info@flyvyn.com.